Outstanding leaders put people first

Management is the process of reaching organizational goals by working with and through people and other organizational resources.


The 4 basic management functions that make up the management process are described in the following sections:


A two-year study by workplace think-tank the Work Foundation suggests that the most effective leaders think and act systemically, seeing the whole picture rather than compartmentalising. They see people as the sole route to performance and are deeply people and relationship centred rather than just people oriented. Moreover, they are self-confident without being arrogant.

“Outstanding leaders focus on people, attitudes and engagement, co-creating vision and strategy. Instead of one-to-one meetings centred on tasks, they seek to understand people and their motives,” she explained.

“Instead of developing others through training and advice, they do this through challenge and support. They manage performance holistically, attending to the mood and behaviour of their people as well as organisational objectives. And instead of seeing people as one of many priorities, they put the emphasis on people issues first.


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